I love shopping in Forever 21. Recently they changed some of the logos onto XXI, which is 21 in roman numeral. Unfortunately, where I live, there aren’t any close stores around. The closest store is about 45 minutes away in a mall. Because of that, shopping at Forever 21 is very rare. Most of the stores are near the Denver area, and I live near to Colorado State University in Fort Collins. I am hoping and wishing that they open a store closer in my area instead of driving 45 minutes away to get to the nearest favorites store.
The shop I went to was in the mall of Flat Irons, Broomfield, Colorado. The address to this is, 51 W Flatiron Crossing Drive ANC04, Broomfield, CO 80021. When parking and first entering Forever 21, it was very clean inside and out. You can tell that they’ve kept it clean for all the customers. The layout of the inside was wide and big. They sorted the clothes out by style, and had a little section for men and for women that were a little bigger. They had a big sale the day I went in, the signs were clear, and the clearance was also shown above the racks. Most of the shelves and rails were full of clothes, almost too a point where it was a little difficult to take the clothes out and see them, and put them back.
I went around the afternoon during a weekday, so there weren’t as many workers, because it wasn’t as busy as it would be on a weekend. The lady that helped me with finding my clothes was so sweet, and friendly. She quickly took me to the section of dresses I asked for, and then told me to have a great day and if I needed anything else, she would be around the section.
After gathering all the clothes, I could find that interested me, I went my way to the dressing room to try on the clothes. There it was a little more unorganized with clothes that haven’t been put away with racks stuffed. One of the workers helped me into the dressing room and informed me of their policy of only having a max of 6 pieces of clothing in with you.. She then continued to tell me that I could put my extra clothes on a hook outside of the dressing room door, and whenever I was ready, I could bring the clothes in.
When finished shopping around the store and had an arm full of clothes, I made my way to the front desk. There was only one cashier available, but it wasn’t busy. She was very respectful and kind, made small talk, and let me know that all sales I picked out are final. It took only about 10 minutes, but she was fast. Overall, I would say that my experience was a very good. The quality of clothing I picked were cute and also very warm because it’s almost winter. The store I would rate is a 5 out of 5. Very clean, friendly staff, and they follow all policies and procedures. It was very refreshing.
