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I was lucky enough to be chosen to be a secret shopper and my store was Old Navy! The store I shopped at is located at 2575 Town Center Blvd N. Sugarland, Texas 77479. Upon arriving at the shopping center, the store front and parking lot was clean of any debris and looked welcoming. Walking up to the front door, there was huge sign signaling a weekly sale, it is very noticeable and looks nicely made.
The layout of the store is of course by gender, has a shoe and purse section, and a children’s section. They also have jewelry located right by the shoes and purse section. Everything looked nice and orderly, there were no shelves that were empty, no big gaps between clothing on racks, and the clearance section was also in an orderly fashion. I have seen many clearance racks in my day and sometimes they look like a horror, but this one was great! Every garment was sized together as well, which is rare for clearance racks.
I approached an employee and asked where the belts were located, she was very friendly and walked me to the section that held the requested item. I went to the checkout lines at 12:24, and I was the third person in line. There was only one cashier at this time and the customer who was at the register was returning items, or maybe getting refunded, not exactly sure but after about 9 minutes of waiting, another employee came and opened up another register. The customer in front of me had an exchange, so I was still waiting for a few minutes before my turn.
I checked out at 12:46, the cashier was very apologetic and quite friendly. She did not ask to help with my packaging but I only had two light bags so no help was needed. My total wait time from walking up to the checkout line, to completing my purchase was 22 minutes. The wait was lengthy, but a few customers ahead of me had returns and refunds so that is to be expected.
I ended up purchasing 2 shirts and spend the rest on facial items, some make-up, and body sprays. The shirts were thin in material, but that seems to be the style these days. I was not impressed at the styles, though. Some of the clothes were not of my taste but does seem to be in tune with what other shops are selling. I really didn’t find many items of clothing that I liked at all, but that is just my taste. The prices of some of the tops seemed a bit much for not much material or for material that was very thin and I noticed the jeans were also pricey for jeans that were just plain. As far as being impressed, I do have to say the cleanliness and organization of the store was great. The employees were friendly and helpful as well. I would rate this store a 3 out of 5, being there wasn’t much of an selection of clothes, they all sort of looked alike. Also, the shoes were all the same style, just different colors, same with the boots. They were all short boots, some with frills and some not but all ankle boots. The selection of clothes and shoes were limited at best.
Hello, Schantell here
I won a Fashion Nova voucher totaling $100 dollars and was required to do a review.
First I want so say thank you for the opportunity and the voucher! It is greatly appreciated and I love each and everyone of the items I purchased! They fit perfectly and the material of each lived up to my expectations as usual (I’m addicted to shopping on Fashion Nova, never disappoints)
I won the gift card online so I can only speak on my experience there, the customer service is always informative and speedy as I was unable to send in my review on time because of the fact that I live in Jamaica and the shipping would take longer than it would if I was located in the U.S, I had sent a email notifying that and was given an extension shortly after sending the email which I was very grateful for!
First item is the ‘Work The RunWay’ maxi dress in mint. I ordered in a small and it fits perfectly! It has double spilts at both sides and the flare at the bottom is just right if you want to feel like a little girly girl. I found it in the sale section for $19.98.
Next we have the ‘Sealed With A Bow’ jumpsuit in the color Fuchsia in small. It was a little long but that’s how I like wearing my Jumpsuit’s, when they’re long I can always pair them with a cute pair of heels. This jumpsuit Hugged all the right places and didn’t show too much, it was just enough to appeal to the eye and perfect to wear to a wedding or a brunch.
This too was in the sale section for $15.00.
Third item on the list is the ‘Sprung On Love’ floral romper in a size small. When I say I love this little romper! It hugs my bust and flares off at the sleeves and bottom half so it also looks like a dress which I love! Can be worn with a cute pair of wedges. Cost was $20.00
Next we have the ‘Fun Don’t Stop’ maxi dress in mustard in small. My favorite part of this dress is the detail at the top, it’s super simple but then the little embroidered flowers around the top lining just gave it a pop!
Cost was $20.00.
Fifth item on the list is the ‘Welcome To The Jungle’ romper in a small. I picked this to be a part of my purchase because it’s like having 3 different rompers in one! It’s can be tied in a number of ways to look like it’s the first time you’re wearing *hint hint* definitely a fav.
Last but my all time best pick! The ‘Dinner On The Beach’ maxi dress. Let me tell you this dress was beyond my expectations! It fits perfectly, I got an extra small because I wanted it to hug and it’s already a lot of material so i wanted it to fit just right which it does! The split at the side is perfect, the sleeves are perfect and the length is perfect! It’s just perfect you know? Haha.
The cost is $49.99.
My total was $141.97
I used the ‘hurry30’ for an extra 30 percent off.
And the $100 voucher so I paid 0.00.
My name is Jodi Branca. I was selected as a mystery shopper for Bed Bath and Beyond. I went to the store located in Savannah, GA.
The outside of the store looked fairly normal and I didn’t see any debris or trash outside. The carts were a little worse for wear but useable and they didn’t make many noises. Walking in, I noticed a very clean entrance and a tidy store. Things were where they needed to be and the floors looked great. I’m a huge fan of the layout of this store. It is easy to find everything and simple to get around. If there were any sales, they were listed in the area of the items. Which there were a lot of. Particularly in the kitchen section and the section with the misc storage items. There were more sales than I am used to while being in this store. There were even some nice sales in kitchen appliances but the appliances in particular were out of stock so I assume they were popular. There weren’t many areas that were missing items besides that area and the part of the store with comforters. There was a large variety but not a large amount of different sizes. I will be back to look for a king size in a very nice comforter color I liked. I got a particularly nice end table for half off. I also got a beautiful portrait collage that is set on the US flag. I haven’t seen anything like that where they charged less than $40. I paid $28 and I believe it was very much worth it. I’m looking forward to finding a place to put it in my house. There weren’t many staff members around except for at the front of the store, near the registers. I used the restroom while in this store and it was also very well maintained and the supplies were well stocked. The customers weren’t very easy to deal with at this location because though. No one spaced out properly and I felt very cramped while I was walking around with my husband. I wish the workers helped enforce the social distancing that is needed but mostly for comfort than anything. I don’t like feeling cramped or hurrying because I am feeling that way. The time to check out was a little bit more of a wait than I had figured but it wasn’t as bad as other stores in the area. The person checking me out was very friendly and praised the items I bought. She also showed excitement for my purchase and how much money I saved thanks to the sales. I’d give the store a 5/5 for this visit and I would definitely come again in the future. I plan to go back regularly to check for more sales that I don’t see online as well. The items I bought were very nice and have added some really good color to my house. Everything I bought was on sale or was marked down. All in all, a wonderful experience and I will be back.
I do not have a printer so I asked a very kind woman to send me a picture of myself with the mystery shopper image.