Our members love us
I only went to the Cheesecake factory only once before and it was a pretty good experience. In fact in was over 10 years when I first went. Now that I am going again and this time I am taking my wife and my newborn. I went to the closest one to my house. The restaurant is located in Bella Terra of Huntington Beach near several shopping centers and near a Barnes and Noble. Outside it seemed already big, but when I went inside, it was much bigger and very spacious. The interior was really nice and plenty of room for incoming traffic. The hostess did not greet us when until we came in and asked to be seated. It was really packed even for a weekday/weekend. It was Friday night so I kind of Understand. Even though it was packed, it was a total of 15 minute wait for us.
While we were waiting we took a glance at the menu and saw picture of foods on the hanging TVs. While we were looking over the menu, I guess it was easier to look at picture of the food on the TV. The atmosphere was great. It was really dim lighting, something like to 1980’s style. The style was kind of like a bar almost except it was restaurant. To the right of us was the huge bakery with neon signage behind it. Seemingly hundreds of appetizing cheesecakes lined the cooler. To be honest this place was not as fancy as I thought it was. The layout seemed really crowded and there was absolutely no space for walking. The hostess then took us to the table, but she told us to leave the stroller behind and just carried the baby seat. I was right on, it was too crowded, but still we followed “orders.” The waitress that had seated us was named Hailey, my wife orders a diet coke and I got myself a glass of water. The menu was really tremendous but luckily I saw the pictures of the food prior to seeing the menu. My wife got the “Seared Tuna Tataki Salad” and I got myself Hibachi Steak. There was complimentary bread which was great appetizers and when I asked Hailey for more, she seemed annoyed and came back and dropped it hard on the table. I was not impressed by that attitude.
The Seared Tuna was smaller than it was portrayed in the pictures and the hibachi steak came out less portioned also. There was a total of 6 pieces on each plate. We were a little disappointed. However, the Tuna was good, and it just melts in my mouth. The steak was average. It perfectly cooked, but the thing that was not pleasant was the fact that my meal contained a piece of aluminum. I was surprised because that came from a cleaning utensil. I immediately lost my appetite. I called the waitress Hailey and showed them a piece of metal that was in my meal, she told me she was going to inform her manager. About 10 minutes later, a really nice lady who happens to be the manager herself, Holly, came out and apologized to us. She took back the food away and going to get us a brand new plate of the same order. We waited about 20 minutes for the new food to arrive. I was already full and had lost my appetite, so I decided to get it to-go. We decided to get dessert, and we shared a tiramisu cheesecake. It was really delicious but we couldn’t finish it. We decided to get the check, and surprisingly that my Hibachi Steak was free. So we ended up paying only for the Tuna Salad and Tiramisu cheesecake. We were kind of content and left with a happy face.
Hi my name is Melissa, the secret shopper for Sephora this month. US Mystery Shopper sent me a $100 dollar gift card, which was awesome. I was able to buy 4 things from Sephora which were the urban decay total perversion set, urban decay all nighter liquid foundation, Sephora beauty amplifier & a sephora matte perfection powder foundation.
1st one the urban decay perversion set came with a full size of mascara & eyeliner. I loved the mascara but was disappointed with the 24\7 eyeliner. It's shows it to be a full size product but it isn't. I've tried every way possible to get it to twist up but it doesn’t so the little bit you see is all you get. Second product is the Urban Decay all nighter liquid foundation. Now I LOVE THIS FOUNDATION! Not only does it stay on through the night but it leaves no traces of makeup on your pillow. It covers so good and makes your skin look smooth & beautiful. The third product is the Sephora beauty amplifier.. I LOVE THIS TOO! This stuff is amazing, you can use it as just a all day glow or under foundation. It makes your skin glow through the foundation and looks amazing with this. Last but not least is the Sephora matte perfection powder foundation. I'm very disappointed in this. It came crushed but I was able to use it once before it went everywhere & I loved it! Made my face so soft & smooth. Just wish they would make it right & send a new one.
All in all I loved everything I got! Thank u sephora for the chance to be your secret shopper, feel free to send more my way. Once again thank you so much for this amazing opportunity..
My store location was inside JCPenney at 11534 Parkside DR Farragut TN 37934-1975. I wanted to add that the store was completely clean with no trash around. The layout of the store was great, all products of each manufacture was in the same location which is super effective. The special offers were where clear an gift packages where amazing and the labels were clear. There actually were no gaps on the shelves or rails.
The staff was excellent they helped me right off the bat amazing customer service. When I finished shopping there was no one in front of me and she provided me with the special items, also I signed up for a beauty insider account and JCPenney credit card which gave me 20%off which she explained in detail and I got offered a gift package which is in the pictures I sent.
My products I purchased was amazing, I absolutely love each product. I would have to rate my experience a 5 excellent, they provided me with Amazon customer care an miss Chelsea that took care of me did amazing she made sure I was happy with the color an if I was not she made sure she kept trying. Thank u for selecting me as a mystery shopper!!!